HitBTC is a Hong Kong-based crypto currency exchange. They are well known for their excessive withdraw fees, AND even excessive deposit fees. Their support is low-end. They announce support for many crypto forks but deliver rarely. Their affiliate system has vanished along with all affiliate earnings, they say it’ll be back and no data lost, but months have gone by. I would highly recommend avoiding HitBTC if possible.
HitBTC support – https://support.hitbtc.com/hc/en-us. Their support usually replies about your issues but also never takes proper action to “fix” any issues you might have, for example, their referral system removed all referrals and earnings since almost a year ago.
John McAfee talks about HitBTC: